Apprentice.io released Tandem 4.0, an updated version of its augmented reality-enhanced collaboration tool for pharma and manufacturing industries that can be used in lab, line, and suite environments. The updated platform includes augmented reality capabilities and a refined user experience/user interface (UX/UI) design. Users can connect globally and problem-solve in real-time, helping organizations avoid deviations and prevent manufacturing delays.
The company reports that the new UX/UI design for smart glass Tandem sessions is more intuitive, with redesigned screens, text, and icons for improved navigation. Customized user menus have been incorporated, and voice commands have been leveraged to better guide users through processes. In addition, users receive application feedback during critical interactions.
Interactions are enhanced with new capabilities in the company’s ARKit solution. For example, single- or multi-user drawing annotations can now be made on a captured image. For direct, live support, remote experts can use a laser pointer to assist users as they complete a task. Remote experts can also bring attention to a specific area or a part of machinery by dropping 3D augmented reality arrows in an operator’s real-world environment. Tandem sessions can be conducted between operators and subject matter experts across any device. Depending on an individual’s comfort level or work-flow, users can stream sessions from iOS, phones, or tablets.