Thermo Fisher Scientific Inc., the world leader in serving science, announced its intent to open multiple Global Customer Solution Centers. The new Global Customer Solution Centers will focus on meeting and exceeding the demands of scientists in food, beverage, pharmaceutical and biotech laboratories by developing critical workflows and integrated solutions that help advance chromatography and mass spectrometry worldwide.
With the scientific community determined to overcome key challenges such as global food security and the need to develop novel therapeutics faster, each Customer Solution Center will serve as a unique hub for scientists, customers and regulatory bodies to collaborate with Thermo Fisher subject matter experts.
By bringing together leading minds and instrumentation, the network of sites will focus on training, support and the development of next-generation workflows and integrated solutions designed to increase productivity, ease-of-use and return on investment for customers.
The inaugural phase of this new global strategic initiative will be marked by multiple Customer Solution Center openings in locations across the world including India and China, followed by additional centers in the U.S. and Europe. Each site will:
- Drive toward quality by design across the pharmaceutical markets to help increase product quality and yield, to develop more efficient and lean manufacturing processes which is anticipated to ultimately preserve patient/consumer safety so customers will have access to solutions to overcome unique and emerging analytical challenges.
- Collaborate with food regulators and standards agencies, utilizing the latest technology to develop methods to help ensure the global food supply is safer and healthier for human consumption.
- Embrace the opportunity to collaborate with customers and organizations in the development of next-generation workflow solutions in chromatography and mass spectrometry.
- Provide complete workflows to enable scientists to reach new levels of productivity.